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Privacy Policy

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

1.1 Personal Data

  • Account information (name, email, password)
  • Profile information (profile picture, bio, preferences)
  • Contact information (phone number, address)
  • Payment information (processed securely through our payment providers)
  • Communication data (messages, support tickets)

1.2 Usage Data

  • IP address and location data
  • Browser type and version
  • Device information
  • Time and date of visits
  • Pages viewed and time spent
  • Referring websites

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analysis or valuable information to improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about our services

3. Data Storage and Security

We implement appropriate security measures to protect your personal information:

  • Data encryption in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage facilities
  • Regular backups and disaster recovery procedures

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

5. Your Data Protection Rights

You have the following data protection rights:

  • The right to access, update or delete your information
  • The right of rectification - to correct your information
  • The right to object to our processing of your data
  • The right of restriction - to request we restrict processing
  • The right to data portability
  • The right to withdraw consent

6. Analytics and Tracking

We use various analytics tools to understand how our service is used:

  • Google Analytics for website usage analysis
  • Custom analytics for feature usage tracking
  • Performance monitoring tools
  • Error tracking and logging

7. Third-Party Services

We may employ third-party companies and individuals to:

  • Facilitate our service
  • Provide service on our behalf
  • Perform service-related services
  • Assist us in analyzing how our service is used

8. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Through our website's contact form
  • By email at the address provided in our contact information
  • By visiting our support page